Before the estimate
Be cautious when the company will not provide its legal name, physical address, registration number, or proof of current coverage. A mover should be able to explain whether it is the actual carrier or a broker arranging the move.
During the estimate
Major warning signs include a price given without enough inventory or access information, pressure to book immediately, incomplete paperwork, unexplained blank spaces, and promises that important terms do not need to be written down.
Deposits and payment
Understand the cancellation terms and why a deposit is required. Be especially careful with large upfront payments, requests to pay an individual, payment methods with little recourse, or last-minute changes to the agreed recipient.
On move day
Stop and ask questions if the truck or company name does not match your documents, a different company arrives without explanation, the crew asks you to sign a new blank form, or the price changes before any newly requested work is documented.
The hostage-load pattern
A common scam begins with a low quote followed by a major increase after the belongings are loaded. Keep copies of the contract and inventory with you, not inside the truck.
If you believe your belongings are being unlawfully withheld, document communications and contact the appropriate law-enforcement and consumer-protection authorities.
Verify it yourself
Requirements can change. These official sources are the best place to confirm current information.
FMCSA moving-fraud resourcesFlorida consumer moving guidance